Athens
15
05
2024
GREECE

MyCoast: About 14,000 citizens "downloaded" the application - Complaints have already reached 500

Approximately 14,000 citizens have so far "downloaded" the new MyCoast digital application, within a few days of its launch on April 29, which was jointly announced by the Ministers of Digital Governance, Dimitris Papastergiou and National Economy and Finance, Kostis Hatzidakis. In fact, according to information, about 500 complaints have been submitted.
Approximately 14,000 citizens have so far "downloaded" the new MyCoast digital application, within a few days of its launch on April 29, which was jointly announced by the Ministers of Digital Governance, Dimitris Papastergiou and National Economy and Finance, Kostis Hatzidakis. In fact, according to information, about 500 complaints have been submitted.

Let us remind you that through "MyCoast" citizens can check whether the legality of the concession conditions is respected on the beaches they are on and submit a relevant complaint in cases of exceeding the concessions or arbitrary occupation.

Complaints can be submitted both anonymously and by name. In the case of a named complaint, citizens are required to log into the application with personal TaxisNet codes, to complete the process. It is pointed out that a complaint can only be submitted via a mobile device, which is located near the point of said concession. In addition, only one complaint, per complaint type, can be submitted on the same day from the same device and for the same concession.
 



More specifically, citizens:

- They open the application and activate their mobile's GPS.

- They locate their area of interest on the map and the polygon of the concession appears on the screen of their device.

- By selecting the polygon, its details are displayed, i.e. the location, the start and end of the concession, use, area, etc.

- In case they find arbitrary occupation of an area or obstruction of free access, they can submit the aforementioned complaints through the application

- Identify the reason for the complaint and enter a brief description of the problem.
Let us remind you that through "MyCoast" citizens can check whether the legality of the concession conditions is respected on the beaches they are on and submit a relevant complaint in cases of exceeding the concessions or arbitrary occupation. Complaints can be submitted both anonymously and by name. In the case of a named complaint, citizens are required to log into the application with personal TaxisNet codes, to complete the process. It is pointed out that a complaint can only be submitted via a mobile device, which is located near the point of said concession. In addition, only one complaint, per complaint type, can be submitted on the same day from the same device and for the same concession.

The 'MyCoast' app is available free of charge for mobile devices such as mobile phones and tablets